I was at the Shop Rite again on September 8, 2009 and looked for the Over the Moon Chocolate milk again.
The three cartons they had were out of date as of August 31, 2009.
I again showed the carton to an employee who was not too concerned, and did not offer to see if they had any fresher milk.
This milk is on the botton shelf of the milk fridge. Do you think no one looks down there?
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Hi. This is Cheryl from ShopRite’s Customer Care Center. We were very concerned to read your comments about the Over the Moon milk and your experience with the store associate. We want to assure you that we hold the highest standards for freshness, quality and service and we’re sorry we disappointed you. We will review your complaint with the store director and the dairy manager in this store as well as our Quality Assurance inspection team. We hope you’ll give us a chance to fix the problem and restore your confidence in us. If you’d like to give us your contact information so that we may respond to you personally, please send us an e-mail through our Web site at www.shoprite.com or call us at 1-800-ShopRite (1-800-746-7748). Thanks for your feedback.
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